| WEDNESDAY, APRIL 14, 2004 |
| Day/Time |
|
Back Office |
Front Office |
Head Office |
Public Office |
Wireless Technology |
Wired Technology |
| 9:00 - 10:00am |
|
#101
Secondary Markets in Licensed Spectrum |
#102
How to Provide Quality Technical Support that's Friendly to the Bottom Line! |
#103
Public Private Partnerships and Municipal Broadband |
#104
Email Compliance -- What to Expect in 2004 |
#105
Under the Hood: An In-Depth Look at One of the Country's First Rural WISPs |
#106
Securing Your Network Fabric against DDoS, Worms and Spam
|
|
| 10:15-11:15am |
|
#111
Streamlining Subpoena Responses and Minimizing Legal Expenses |
#112
Managing the Sales Force |
#113
The ISP-CEO Panel |
#114
Broadband Over Power Lines and Cable Television Systems: What ISPs Need to Know |
#115
Managing Noise and Interference |
#116
Setting up VPNs & Tunneling for Remote Administration
|
|
| 11:30am - 12:30pm |
|
#121
Debt and Equity Sources in Today's Market |
#122
Search Engine Marketing For Lead Generation and Customer Acquisition |
#123
Successful Wireless Strategies: Risks and Rewards of Urban, and Suburban Deployments |
#124
Legal and Regulatory Aspects of Spam |
#125
What Radio System Should YOU Use? |
#126
Perfect Storm? Spam Attacks, False Positives, and Malware
|
|
| 2:00-3:00pm |
|
#131
Financing Growth and New Market Opportunities |
#132
Selling and Supplying Remote Backup Services |
#133
Living in a World of Multiple Service Providers |
#134
Update on FCC Proceedings Affecting License Exempt Spectrum |
#135
Planning and Deploying Microwave Radio Links |
#136
Guerilla DSL: How to Deploy Dry Copper
|
|
| THURSDAY, APRIL 15, 2004 |
| Day/Time |
|
Back Office |
Front Office |
Head Office |
Public Office |
Wireless Technology |
Wired Technology |
| 9:00 - 10:00am |
|
#201
Closing the Deal – the Legal Terms Hated by the Sales Department, But Necessary |
#202
Customer Service: The Real Internet Backbone |
#203
The WISP-CEO Panel: Is Wireless Right for Your Market? |
#204
Wireless but not Lawless: Successful Business Management of the Legal Landscape |
#205
Security, Authentication and Encryption in Wireless Networks |
#206
The New Economics of Email
|
|
| 10:15-11:15am |
|
Keynote: Rich Wong , General Manager, Messaging and Anti-Abuse, Openwave Systems |
|
| 3:00-4:00pm |
|
#211
Head to Head: He Said / He Said - ISP Valuations in 2004 |
#212
Minimizing Customer Churn by Maximizing Customer Loyalty |
#213
The Best and Worst of Value-Added Services |
#214
The FCC Update: Broadband Proceedings |
#215
WISPs in the Hot (Spot) Seat |
#216
Roll Your Own VoIP with Asterisk
|
|
| 4:15 - 5:15pm |
|
#221
Negotiating Favorable Upstream Contracts and Terms |
#222
Are ISPs Giving Away the Store? |
#223
Differentiating for the Long Haul: How Web Hosting Companies Can Remain Competitive and Profitable |
#224
The FCC Update: IP-enabled Service Proceedings |
#225
Conquering LOS and the Elements with Evolving Wireless Transmission Technologies |
#226
Getting the Most from Dial-Up Acceleration
|
|
| FRIDAY, APRIL 16, 2004 |
| Day/Time |
|
Back Office |
Front Office |
Head Office |
Public Office |
Wireless Technology |
Wired Technology |
| 9:00 - 10:00am |
|
Keynote: Edmund J. Thomas , Chief of the Office of the Engineering and Technology (OET), Federal Communications Commission |
|
| 10:15-11:15am |
|
#301
ISP to ISP/CLEC Workshop: Regulatory and Financial Considerations to Starting a CLEC - Part 1 |
#302
ISP-Marketing Fundamentals Workshop: Advertising & Promotion - Part 1 |
#303
SWOT for the ISP Security Workshop - Part 1 |
#304
DC 101 Workshop: Congressional Advocacy Training Course |
#305
Driving Wireless Profitability: WISP MBA Workshop - Part 1 |
#306
Real World VoIP Deployment Workshop - Part 1
|
|
| 11:30am - 12:30pm |
|
#311
ISP to ISP/CLEC Workshop: Panel Two- Making the New CLEC Work, Implementation Issues - Part 2 |
#312
ISP-Marketing Fundamentals Workshop: Selling and Referrals - Part 2 |
#313
Active Monitoring for the ISP Security Workshop - Part 2 |
#314
DC 101 Workshop: RUS Mini-Workshop 1: Success Stories, Do's and Don'ts |
#315
Advancing the WISP Business: WISP MBA Workshop - Part 2 |
#316
Real World VoIP Deployment Workshop - Part 2
|
|
| 1:30-2:30pm |
|
#321
ISP to ISP/CLEC Workshop: Equipment Options - Part 3 |
#322
ISP-Marketing Fundamentals Workshop: Bringing It All Together - Part 3 |
#323
Gaining Additional Revenue with Security Offerings Security Workshop - Part 3 |
#324
DC 101 Workshop: RUS Mini-Workshop Part 2: Action Steps |
#325
Real-world Business Practice: WISP MBA Workshop - Part 3 |
#326
Real World VoIP Deployment Workshop - Part 3
|
