destinationCRM returns to New York City with its third annual conference in August 2008. Organized by CRM magazine, destinationCRM is quickly gaining recognition as both a valuable networking opportunity for top CRM executives and an excellent learning experience for top-level professionals involved in CRM purchasing decisions.

Leading decision makers and managers will gather to learn how to optimally apply sales, marketing, and customer service tools and techniques by utilizing the right mix of people, processes, and technologies.

destinationCRM is designed as an in-depth learning experience and will cover industry best practices from the experts. Attendees are interested in gaining knowledge from both the sessions and the informal thought-exchanging that occurs with this caliber of attendee.

At destinationCRM 2008, you will learn:

  • How to prepare for customer trends that are reshaping the marketplace
  • Best practices that generate high returns on CRM investments
  • Ways to create great customer experiences and deliver exceptional service
  • Ways to set and achieve a meaningful CRM value proposition
  • How cloud computing and mobile technologies will change customer relationships
  • Business strategies for Web 2.0
  • Tips to build and manage a high-performance service organization

Set in New York City, with a stimulating program and valuable networking time to meet with top-level executives, decision makers, and industry leaders, destinationCRM 2008 is one industry event you won't want to miss!

Who Should Attend destinationCRM 2008?

Are you responsible for driving your company's CRM initiatives? If so this event is for you!

destinationCRM 2008 offers a thought provoking, content-rich program packed with successful practices that you can adapt for your own business needs. If you have one of these job titles or functions, then you should consider attending destinationCRM 2008!